Terms and Conditions
Introduction
Welcome to Shosholoza Funeral Cover. By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of this website.
These Terms and Conditions govern your use of the Shosholoza Funeral Cover website and the information, products, and services made available through it.
About Shosholoza Funeral Cover
Shosholoza Funeral Cover is a licensed Financial Services Provider authorised and regulated by the Financial Sector Conduct Authority (FSCA) under FSP Number 54112.
Our website provides information regarding funeral cover products, services, and related resources. The information provided on this website is for general informational purposes only and should not be regarded as financial advice unless expressly stated otherwise.
Acceptance of Terms
By accessing this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions, our Privacy Policy, and any other policies published on this website.
Website Use
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorised access to any part of the website.
- Introduce malicious software, viruses, or harmful code.
- Copy, reproduce, or distribute website content without permission.
- Interfere with the functionality or security of the website.
Information Accuracy
While we make every effort to ensure that the information contained on this website is accurate and up to date, we do not warrant or guarantee the completeness, reliability, or accuracy of any information provided.
Information may be amended, updated, or removed without prior notice.
Funeral Cover Products
Funeral cover products offered through Shosholoza Funeral Cover are subject to specific policy terms, conditions, waiting periods, exclusions, underwriting requirements, and eligibility criteria.
The information presented on this website does not constitute a binding offer or guarantee of cover.
Policy benefits, premiums, eligibility requirements, and exclusions will be detailed in the applicable policy documentation provided to policyholders.
Applications
Submission of an enquiry or application through this website does not automatically result in policy acceptance or the commencement of cover.
All applications remain subject to verification, underwriting requirements, eligibility criteria, and approval by the relevant insurer or authorised provider.
Premium Payments
Policyholders are responsible for ensuring that premiums are paid on time and in accordance with the terms of their policy.
Failure to pay premiums may result in policy lapses, reduced benefits, cancellation of cover, or other consequences as outlined in the applicable policy documentation.
Claims
Claims will be assessed in accordance with the applicable policy terms and conditions.
The submission of a claim does not guarantee approval or payment.
Claimants may be required to provide supporting documentation and information necessary to assess the validity of a claim.
Limitation of Liability
To the fullest extent permitted by law, Shosholoza Funeral Cover, its directors, employees, representatives, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or reliance on information contained herein.
Intellectual Property
All content on this website, including text, graphics, logos, images, branding, documents, and design elements, remains the property of Shosholoza Funeral Cover or its licensors unless otherwise stated.
No content may be copied, reproduced, distributed, modified, or published without prior written consent.
Privacy and Personal Information
Any personal information collected through this website will be processed in accordance with applicable South African legislation, including the Protection of Personal Information Act (POPIA).
Regulatory Compliance
Shosholoza Funeral Cover is committed to complying with all applicable laws, regulations, and industry standards governing financial services in South Africa.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Contact Information
Telephone: +27 10 446 0200
Email: admin@shosholozafuneral.co.za
FSP Number: 54112